Privacy Policy

Version 1.2 | Effective Date: June 23, 2026

Current Active Version
# WORISGO TRAVEL SAFETY PLATFORM - PRIVACY POLICY

**Version:** 1.2
**Effective Date:** June 23, 2026
**Last Reviewed:** June 24, 2026
**Applicable Law:** DPDP Act 2023, DPDP Rules 2025, IT Act 2000

## 1. WHO WE ARE

WoRisGo (World Risk Governance) operates the WoRisGo Travel Safety platform — a corporate travel safety system that helps companies monitor employee wellbeing, deliver real-time safety alerts, and coordinate emergency response for employees travelling anywhere in the world.

Under India's Digital Personal Data Protection (DPDP) Act, 2023, WoRisGo is the "Data Fiduciary" — the organisation that decides why and how your personal data is processed.

## 2. WHAT DATA WE COLLECT

We collect:
- **Registration Data:** Name, email, phone number, employee ID, job title, department, country of residence, emergency contacts
- **Travel Information:** Travel plans, itineraries, destinations, dates, accommodation details
- **Location Data (GPS):** Only with your explicit consent for real-time safety monitoring
- **Technical Data:** IP address, device information, login history
- **Consent Records:** Audit trail of all consents provided

## 3. WHY WE USE YOUR DATA

- Providing travel safety services and monitoring
- Sending safety alerts and emergency notifications
- SOS emergency response and coordination
- Employer admin dashboard access (duty of care)
- Authentication and platform security
- Legal compliance and audit trail

## 4. GRANULAR CONSENT TYPES

You will be asked to provide separate consent for:

1. **Core Platform Data Processing (REQUIRED)** - Essential for using the platform
2. **GPS Location Tracking (OPTIONAL)** - For real-time safety monitoring
3. **Push Notifications (OPTIONAL)** - For receiving alerts on your device
4. **WhatsApp Alerts (OPTIONAL)** - When feature becomes available

You can decline optional consents and still use core platform features. Required consent cannot be declined without deactivating your account.

## 5. WHO WE SHARE DATA WITH

- **Your Employer's Travel Administrators:** For duty-of-care safety management
- **Service Providers:** AWS (hosting), Google Firebase (push notifications), WhatsApp/Meta (planned)
- We DO NOT sell or trade your data to third parties

## 6. DATA STORAGE & SECURITY

All data is stored on AWS servers in Mumbai, India (ap-south-1 region). We use:
- TLS 1.2+ encryption for data in transit
- AES-256 encryption for data at rest
- OTP-based secure authentication
- Role-based access controls

## 7. YOUR RIGHTS UNDER DPDP ACT 2023

You have the right to:
- **Access Your Data** - Download a copy of all your data
- **Correct Your Data** - Fix inaccurate information
- **Delete Your Data** - Request account deletion
- **Withdraw Consent** - Stop any consent-based processing at any time
- **Raise a Complaint** - Contact our Grievance Officer

## 8. CONSENT MANAGEMENT

All consents are:
- **Free** - We won't deny core services for refusing optional data collection
- **Specific** - Asked separately for each type of processing
- **Informed** - We explain what and why before you consent
- **Revocable** - You can withdraw at any time

## 9. DATA RETENTION

- User profile: Active account + 24 months
- Travel plans: 24 months after trip ends
- GPS location: Duration of trip + 24 months
- SOS records: 60 months (5 years)
- Consent records: Indefinitely (legally required)

## 10. CONTACT US

- **Privacy Questions:** privacy@worisgo.com
- **Grievance Officer:** grievance@worisgo.com
- **Data Rights Requests:** privacy@worisgo.com with subject "DATA RIGHTS REQUEST"

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By using the WoRisGo Travel Safety platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Grievance Redressal (DPDP Act 2023 - Section 10)

If you have any concerns about your personal data or privacy rights, you can file a grievance with our designated Grievance Officer as per the Digital Personal Data Protection Act, 2023.

Grievance Officer Details
Name: Zainab Mahfooz
Email: zainab.mahfooz@worisgo.com
Phone: 7007832235
Address: WoRisGo Travel Safety, India
Response Timeline
We are committed to responding to your grievance within 30 days as mandated by the DPDP Act 2023.
Your Privacy Rights
Right to Access

You can request a copy of all your personal data we hold.

Right to Correction

You can request correction of inaccurate data.

Right to Erasure

You can request deletion of your personal data.

Right to Withdraw Consent

You can withdraw your consent at any time.